Frequently asked questions
Everything you want to know about Zeno, in one place.
Is Zeno a substitute for therapy?
No. Zeno is a wellbeing and personal growth tool, not a medical or therapeutic service. If you're going through a crisis, we recommend reaching out to a mental health professional.
How does it protect my data?
Zeno is 100% GDPR-compliant. Your data is encrypted and stored on EU servers. You have full control: you can decide what Zeno remembers and delete everything at any time.
How much does it cost?
Zeno has a free plan with limited sessions. The Premium plan unlocks all features, advanced techniques, and full AI memory.
Does it really work in 5 minutes?
Yes. Micro-sessions are scientifically designed to be effective in 3-7 minutes. Research shows that brief, frequent interventions are more effective than occasional long sessions.
Can I use it as a corporate benefit?
Absolutely. Zeno qualifies as a corporate welfare service deductible under Art. 51 of TUIR, up to 1,000 EUR/year per employee tax-free.
What languages is it available in?
Zeno is available in Italian and English. The AI generates content in your chosen language and adapts to your communication style.
What kind of exercises does Zeno offer?
Zeno offers over 40 evidence-based techniques: breathing (box breathing, 4-7-8), journaling, cognitive restructuring (CBT), sensory grounding, body scan, values work (ACT), micro-planning, guided visualization, somatic movement, gratitude, and micro-exposure. The AI selects the best technique for you based on your current state.
How does "prepared serendipity" work?
The AI analyzes your behavioral and temporal patterns, then prepares personalized suggestions that arrive at the right time. It's not randomness: it's a system that combines pattern recognition, optimal timing, and a slight perspective shift. The result feels like magic, but it's science.
Can I use Zeno offline?
Zeno is a Progressive Web App (PWA) that requires an internet connection to generate personalized content in real time. However, some basic features like the breathing timer work offline as well.
Does Zeno replace corporate psychological support?
No. Zeno is complementary to professional psychological support. It's a daily prevention and wellbeing tool that helps reduce stress before it becomes a problem. For clinical situations, we always recommend the support of qualified professionals.
How can I delete my data?
You can delete individual memories from Zeno's memory or delete your entire profile from the app settings. Deletion is immediate and irreversible. We respect your right to be forgotten in compliance with GDPR.
Is Zeno suitable for everyone?
Zeno is designed for adults who want to improve their daily mental wellbeing. It's not suitable for people in acute psychological crisis or with severe mental disorders that require clinical treatment. In case of emergency, contact your local emergency services or crisis hotline.